At ChocoKick.com, we are proud to connect you with a variety of products through our affiliate partnerships. Please note that we do not sell products directly but rather provide links to third-party vendors. As such, our refund and return policies are governed by the policies of those individual vendors. Here’s what you need to know:
Returns
- Vendor Policies: Each vendor has their own return policy. We recommend reviewing the specific return policy for the product you purchased before initiating a return. You can usually find this information on the vendor’s website.
- Time Frame: Many vendors allow returns within [Insert Time Frame, e.g., 30 days] of delivery. However, this may vary, so please check the vendor’s policy for the specific product.
- Condition of Items: To be eligible for a return, items must generally be in their original condition and packaging. Used or opened products may not be accepted.
Non-Returnable Items
Certain items may be non-returnable based on the vendor’s policies, including:
- Opened food products
- Gift cards
- Downloadable software products
- Clearance or sale items
Refunds
- Processing Time: Refunds are processed according to the individual vendor’s policies. After the vendor receives your returned item, they will initiate the refund. You will receive a notification regarding the status of your refund, which typically occurs within [Insert Time Frame, e.g., 7-10 business days].
- Shipping Costs: Shipping costs for returns may not be refundable. Please consult the vendor’s policy for details on return shipping.
Exchanges
If you receive a damaged or defective product, please contact the vendor directly using the information provided in your order confirmation. Each vendor has their own process for handling exchanges.
How to Initiate a Return
To initiate a return, please follow these steps:
- Locate your order confirmation email for the vendor’s contact information.
- Contact the vendor directly to request a return or exchange.
- Follow the vendor’s instructions for returning the item.
Changes to This Policy
We may update this Refund and Returns Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our Refund and Returns Policy or need assistance, please reach out to us at:
ChocoKick.com
Email: cc@ChocoKick.com
Phone: _91 9819776863
Address: 1/003, Om Ram Ashish, Mira Road East, Thane-401107
Thank you for choosing ChocoKick.com! We appreciate your support and are here to assist you with your purchases.